Our Customer Support team can answer your technical questions about our software or help with technical issues. If you need technical assistance with our software solutions please submit your question to the Customer Support team.
By Email:
E-mail: support@octagonresearch.com
By Phone:
Phone: 866-588-6110
Hours: 8:00 A.M. to 6:00 P.M., Monday through Friday, US Eastern time.
"Octagon staff are very responsive, knowledgeable, and always willing to assist. We rely on them as an integral part of our project team." Global Pharmaceutical Company
"I feel very connected and
in-sync with my Octagon counterparts. They're always there to answer questions whenever they're called upon -- I never have to follow up or send reminders when I need something from them… We’re not a large pharma company but I feel like we’re treated the same." Emerging biopharmaceutical company
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